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Legalito Ltd

Terms of Business - Software as a Service (SaaS)

1. Definitions

"Provider" refers to the company or entity providing the software as a service; Legalito Ltd, company no. 11855952, whose registered address is Ashbourne House, The Guildway, Old Portsmouth Road, Guildford, GU3 1LR.

"Customer" refers to the individual or organisation that subscribes to Service.

"Service" refers to the software as a service provided by Provider.

"Agreement" refers to the agreement between Provider and Customer.

"User" refers to any individual authorised by Customer to access and use Service.

2. Service Description

a. Provider agrees to provide Customer with access to and use of Service according to the terms and conditions outlined in this Agreement.

b. Service may include software applications, data storage, hosting, technical support, and other related services, as specified in Agreement.

3. Subscription and Payment

a. Customer agrees to pay the fees specified by Provider and as referred to Fees Schedule for providing Service. A fixed fee will be charged per instructed case and will be charged at the end of each month. Payment must be made either by direct debit or by credit card.

b. The subscription will automatically renew at the end of each month unless terminated by either party.

c. Provider reserves the right to adjust the subscription fees upon providing reasonable notice to Customer.

4. User Accounts and Access

a. Customer will be provided with accounts for authorised Users to access and use the Service.

b. Customer is responsible for maintaining the confidentiality of user account credentials and ensuring that only authorised Users access Service.

5. Intellectual Property Rights

a. Provider retains all intellectual property rights to the Service, including software, trademarks, logos, and any related documentation or materials.

b. Customer is granted a limited, non-exclusive, non-transferable right to use the Service during the subscription term.

6. Data Ownership and Confidentiality

a. Customer retains ownership of all data and information uploaded or processed through the Service.

b. Provider agrees to maintain the confidentiality of Customer data and not disclose it to third parties unless required by law or authorised by Customer.

c. Provider may collect and use anonymised and aggregated data for analytical and improvement purposes.

7. Support and Maintenance

a. Provider will provide reasonable technical support and maintenance for Service during the subscription term.

b. Provider will strive to promptly address and resolve any technical issues or service disruptions reported by Customer.

8. Termination

a. Either party may terminate this Agreement by providing written notice to the other party at any time.

b. Provider may terminate Agreement immediately if Customer breaches any material term or condition of this Agreement.

c. Upon termination, Customer's access to the Service will be suspended, and Provider may delete any Customer data as specified in its data retention policy.

9. Limitation of Liability

a. Provider will not be liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with the use or inability to use Service.

b. The maximum liability of Provider for any claim related to the Service or this Agreement shall not exceed the total fees paid by Customer in the 12-month period preceding the claim.

10. Governing Law and Jurisdiction

a. This Agreement shall be governed by and construed in accordance with the laws of England and Wales.

b. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Entire Agreement

This Agreement constitutes the entire understanding and agreement between Provider and Customer and supersedes any prior or contemporaneous agreements, proposals, or representations, whether written or oral.